Hours of Operation for Chat:
Sleep Diagnostics / Sleepware G3
NightBalance / Lunoa:
Chat not available
Monday-Friday: 9am-4pm ET, except holidays
Care Orchestrator / EncorePro2:
Monday-Friday: 8:30am-6pm ET, except holidays
Outside of these hours:
Please call us at 1-800-345-6443 or email us at: software.support@philips.com
Or call us at: 1-800-345-6443, Options 4-6-1
Chat support is based in the United States of America. French, Spanish, and Portuguese will be automatically translated for English speaking support representatives.
Please do NOT input any patient information or sensitive data on this page.
If you are a patient using a Philips Respironics device and need assistance, please call our Patient Support Team at 1-800-345-6443 then press #.