Chat Support

Hours of Operation for Chat:

Sleep Diagnostics / Sleepware G3
NightBalance / Lunoa:
Chat not available Monday-Friday:  9am-4pm ET, except holidays

Care Orchestrator / EncorePro2:
Monday-Friday:  8:30am-6pm ET, except holidays



Outside of these hours: 
Please call us at 1-800-345-6443 or email us at:  software.support@philips.com
Or call us at: 1-800-345-6443, Options 4-6-1
Chat support is based in the United States of America. French, Spanish, and Portuguese will be automatically translated for English speaking support representatives.
Please do NOT input any patient information or sensitive data on this page.

If you are a patient using a Philips Respironics device and need assistance, please call our Patient Support Team at 1-800-345-6443 then press #.

Session Key Show Session Key Help Window

Issue Submission Show Issue Submission Help Window

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Please do NOT include any patient data or sensitive data on this page.
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